Security

Your subscribers' data stays yours.

Every ISP is isolated from every other, payments are confirmed by the provider and not by a screenshot, and your customers log in on your own domain.

Tenant isolationShared platform, separate dataLive

Signed in asAirport Plaza

tenant: airport-plaza

Before you trust us

The questions we hear first.

Running your ISP on a shared platform raises fair questions. Here are honest answers.

Can another ISP on the platform see my subscribers?

Row-level security keeps each ISP's subscribers, invoices and sessions in their own lane, even on shared infrastructure.

Who handles my customers' card details?

Card payments go through the payment provider, so card details do not sit in OneRezo.

How do I know a payment is real?

A payment is recorded only when the provider confirms it with a verified message, never on the strength of a screenshot.

Four layers

What keeps your subscribers and payments safe. Click through them, or watch.

The honest checklist

We would rather tell you what exists than imply that everything does.

Security review

Send it over. We answer honestly, including where the answer is "not yet".

Where is my data stored?

Ask us on WhatsApp and we will tell you exactly where and how it is hosted, in plain words.

Do you store card numbers?

No. Card payments are handled by the payment provider, so card details do not live in OneRezo.

Can I get my data out?

It is your data. Tell us the format you need and we will work it out together.

Is the customer portal secure?

Yes. It is served over HTTPS on your own domain.

How do I report a security problem?

Message us on WhatsApp straight away. A person reads it, and we will respond quickly.

Start on the free tier and ask us anything you need.