Spreadsheets are a fine start. Here is where they stop.
An honest look at billing an ISP on a spreadsheet: what it does well, where it breaks, and how to tell when it is time to move.
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What spreadsheets do well.
Most ISPs start on one for good reasons.
Three things a sheet cannot do.
The cracks show up in the same places for almost every ISP.
Payments get typed in twice.
Every payment arrives as a message and leaves as a typed number. The sheet is only as right as the last person who updated it.
The sheet cannot touch the network.
A spreadsheet does not know a router exists, so every reconnect, suspension and plan change is a separate manual job.
It stops being one document.
The second person to edit it makes it two. Soon nobody can say which version is right.
What the admin is worth.
Use your own numbers. We are not going to guess for you.
The same jobs, two ways.
Questions about spreadsheets.
Is a spreadsheet enough for a small ISP?
Often, yes, for a while. Under a few dozen subscribers with one person doing everything, a sheet can work fine. The trouble starts when payments, people or towers multiply.
When should I switch?
When you catch yourself typing the same thing twice, reconnecting people by hand, or learning about outages from customers. The checklist above is a fair test.
Can I import my spreadsheet?
Yes. Export it as a CSV, map the columns and review the summary before anything goes live.
Will I lose my data if I move?
No. Your list comes across, and you can keep the spreadsheet as a backup for as long as you like.
Is OneRezo free?
There is a free tier, so you can import your sheet and try the flow before you pay anything.
Keep the spreadsheet. Add the rest.
Import your sheet on the free tier and see your subscribers in one place.
Free tier available · Chat with us on WhatsApp