Your customers' front door, with your name on it.
A portal on your own domain where subscribers pay invoices, download receipts, open tickets and restart their own router. Fewer calls, faster payments.
Free tier available · Chat with us on WhatsApp
Every question is a phone call.
Small requests add up to most of a support team's day.
"Can you send my receipt?"
Every receipt, statement and invoice copy is a message to you, and a few minutes of your day.
Invoices travel by chat.
Documents are forwarded one at a time. Customers lose them and ask again next month.
Support:
Every reboot is a phone call.
A customer who could restart their own router waits on a person to tell them to.
Everything they used to ask you for.
Four things that arrive as messages today. Click through them, or watch.
Your domain. Your colours. Your name.
Every ISP gets its own portal, so customers never see OneRezo, only you.
Before and after the portal.
A small portal that does the most-asked-for things.
Pay in the portal
Customers pay invoices by mobile money without leaving the page.
Invoices and receipts
Every invoice and receipt in one list, ready to download.
Support tickets
Customers raise a ticket, and you see it with their account attached.
Restart my router
Self-service restarts take a whole category of calls off your team.
Your domain and brand
Your address, your logo, your colours, and your sender name on messages.
Made for phones
Most customers will use it on a phone, so it is designed for one first.
Questions about the portal.
Can I use my own domain?
Yes. The portal can live at your own address, like portal.yourisp.com, with your logo and colours.
Can customers pay from the portal?
Yes. They pay invoices by mobile money from the portal, and are reconnected as soon as the provider confirms.
Does it work well on a phone?
It is designed for phones first, because that is how most customers will open it.
Can customers restart their own router?
Yes. A restart button lets customers fix many connection problems without calling you.
What does the portal cost?
It is part of OneRezo. Plans and what each includes are on the Pricing page.
Give your customers a front door.
Put your name on a portal and take the small requests off your team, on the free tier.
Free tier available · Chat with us on WhatsApp